Our mission at American Ceramic Supply Company is to provide our customers with the best products, the best education and the best customer service. Our job is to educate our customers with the products they buy from us so they will have success in their projects and thus continue to enjoy the art and craft of ceramics and fired arts. Our job is to educate ourselves so we can best assist our customers. by providing over the top customer service – learning and remembering their names and their children’s, friends, spouses, pets names; adding that little extra something special EVERYTIME they come through our doors. We are happy and excited to see them. We never say no or we don’t know – we say that we will find out for them. We are never too busy to greet and help them.
We respect each other. We are kind and generous to each other. We do not gossip or tattle tale on each other. We are supportive of each other. If we are happy to be here, that happiness and joy will spill out of us and our customers will notice. They will enjoy being here and want to come back again and again and again.